HD voice quality – one more step to perfection
A new way for the telecom operators to bring quality to their customers is speeding up. HD voice, based on the AMR (Adaptive Multi Rate) Wideband technology (W-AMR) enables high-quality voice calls in mobile networks and an improved user experience, reports GSA.
It provides significantly higher voice quality for calls between mobile phones supporting the feature, and can be implemented in GSM and WCDMA (UMTS) networks. The higher voice quality of HD voice improves the call experience and allows people to better share feelings, do business and communicate information.
HD voice can help operators to clearly differentiate their offerings and offer higher quality services to voice dependent business like call center services, information services, emergency services etc. HD voice is also ideal for conference calls and can contribute to a reduction in business travel and raise productivity while reducing the environmental impact. HD voice also helps people hear better in noisy environments.
HD voice quality networks?
Yes, there are such networks already. Orange Moldova launched the first commercial HD voice service in 2009, which is marketed as the High Definition (HD) voice service that is available throughout their WCDMA network.
Several more mobile operators have started to implement HD voice in their networks: Orange has announced plans to launch mobile HD voice service on its networks in Belgium, France, Luxembourg, Spain and the UK during 2010. The company says it plans to offer 8 mobile HD voice phones in 1H 2010, and that all of its handsets are expected to support HD voice by end 2011.
Also in 2010 deployment of HD voice and plans service launch have 3 UK and Telstra, Australia.
HD voice eco-system of user devices?
Leading manufacturers already have launched W-AMR enabled devices supporting HD voice. The first HD voice phone was the Nokia 6720c launched for Orange Moldova. Nokia has a range of phones which can be activated for W-AMR support by operator request, including E52, E55, and E72.
Sony Ericsson has two new HD voice ready phones in its GreenHeart range - Elm and Hazel.
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